Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase. If you need to return an item, please review the requirements below.
Returns
Returns must be initiated and the product returned within 14 days of delivery.
To be eligible for a return:
- The product must be unopened and unused.
- The product must be in its original packaging and original condition.
- Proof of purchase or order information may be required.
Products that have been opened, used, damaged after delivery, or returned outside of the 14-day return period are not eligible for a return or refund.
Return Shipping
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.
We recommend using a trackable shipping method, as we are not responsible for return packages that are lost or damaged in transit.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved, the refund will be issued to your original payment method. Please allow additional processing time for the refund to appear, depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us promptly after delivery so we can review the issue and determine the appropriate resolution.
How to Start a Return
Please contact us before sending your product back to request return instructions. Returns sent without prior authorization may not be accepted.